Your candle's wick should be trimmed to 0.5cm after every 4 hours of burn time. Let the candle come to room temperature, then trim the wick to 0.5cm before relighting. That length helps create complete combustion, which means less soot is formed while the candle is burning.

When lighting for the first time burn until the wax melts across the entire surface to the sides of the vessel (this prevents tunnelling and creates an even burn for the duration of the candle’s ‘life’) This may take 2-4 hours.

Candles are sensitive to temperature and light. To prevent candles from fading, cracking and melting, store your candles in a cool, dry place, away from direct sunlight, dust and fluorescent light. Store your candles in an upright position and don’t leave your candles in a car on a warm day.

Never leave burning candles unattended.

Never burn a candle for longer than four hours at a time. After the maximum recommended burn time, let it cool, trim the wick and relight.

Ensure that your wick is always centred

Keep candles out of reach of children and pets

A draught can cause a candle to smoke. Avoid burning candles in an area where there is a draught.

Do not use if the glass container is cracked, chipped or broken.

If a candle has multiple wicks, then all wicks must be lit every time.

Don’t burn candles completely - discard them once they have burnt to 2cm from their base.

Candle containers may become hot. Handle with care and wait for the wax to set and the candle to cool before moving. Never move a burning candle.